7game asia Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

1. Information We Collect

When you register on 7game asia, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical information automatically when you access the platform, such as your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. You may also provide additional information voluntarily, such as when you contact our support team or respond to a survey. All information collected is limited to what is reasonably necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information such as government-issued ID numbers unless required for identity verification under applicable Philippine regulations.

2. How We Use Your Information

The personal information you provide is used primarily to operate your account, process transactions, and deliver the platform services you have requested. We use your contact details to send account-related communications, including transaction confirmations, security alerts, and responses to your support enquiries. Your activity data helps us personalise your experience on the platform, including your progress within the VIP programme and the sections you access most frequently. We may also use aggregated, anonymised data for internal analytics to understand how Filipino players use the platform and to identify areas for improvement. 7game asia does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Where we share data with trusted service providers — such as payment processors — it is strictly for the purpose of delivering the services you have requested, and those providers are bound by confidentiality obligations. You may opt out of non-essential communications at any time by contacting [email protected].

3. Data Security and Storage

7game asia uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your data is stored on secure servers and access is restricted to authorised personnel who require it to perform their job functions. All payment transactions are processed through encrypted channels to protect your financial information in transit. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law or for legitimate business purposes such as dispute resolution. If you request account closure, we will handle your data in accordance with our retention policy and applicable legal obligations. Despite our best efforts, no security system is completely impenetrable, and we encourage you to use a strong, unique password and to notify us immediately at [email protected] if you suspect any unauthorised access to your account. We review and update our security practices regularly to keep pace with evolving threats and industry standards.

4. Sharing Your Information

7game asia shares your personal information only in limited circumstances and always with your privacy as a priority. We may share data with third-party payment processors, identity verification providers, and technology partners who assist us in operating the platform — all of whom are required to handle your data securely and only for the specific purpose for which it was shared. We do not disclose your personal information to unrelated third parties for advertising or marketing purposes without your explicit consent. In certain circumstances, we may be required by Philippine law, court order, or regulatory authority to disclose personal information, and we will comply with such requirements while taking reasonable steps to notify you where legally permitted. If 7game asia undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never sell your personal data to data brokers or any party whose purpose is unrelated to the delivery of our platform services. Any third-party service providers we engage are carefully vetted and bound by contractual data protection obligations consistent with applicable Philippine privacy law.

5. Your Rights as a Data Subject

As a registered member in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request deletion of your data subject to applicable legal retention requirements. You may also object to certain types of processing, request that we restrict how we use your data in specific circumstances, and withdraw consent for non-essential data uses at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under Philippine privacy law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Cookies and Tracking Technologies

7game asia uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how members interact with different sections of the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and accessing your account. We may also use analytics cookies to collect aggregated, anonymised data about platform usage patterns, which helps us improve the experience for all Filipino players. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled in accordance with the same security and confidentiality standards described throughout this Privacy Policy. By continuing to use 7game asia after being informed of our cookie practices, you consent to the use of cookies as described here.

7. Changes to This Privacy Policy

7game asia may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, the revised policy will be published on this page with an updated effective date at the top of the document. We encourage you to review this page periodically so that you remain informed about how we collect and use your personal information. Continued use of the platform after any update is published constitutes your acceptance of the revised Privacy Policy. If a change significantly affects your rights or the way we handle your data, we will make reasonable efforts to notify you through a notice on the platform. For questions about any specific change or about this policy in general, contact us at [email protected] and our team will be happy to assist. This policy should be read alongside our Terms and Conditions, which together govern your use of the 7game asia platform.